Welcome to the BidWizer Online Helpdesk

BidWizer's Support and Knowledge Base

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FAQs
What if I want my vehicle delivered to a different address than the one on my Purchase Order? Can I do that?

Yes, you can edit your delivery address on the final Purchase Order. If it you have already signed the final Purchase Order,  you can contact the new or used car manager (whether your car was new or used) at the dealer directly for this update. The contact manager name, email and phone number are on the final Purchase Order that you signed.

Why can I not find the car I am looking for?

It may not be available at any dealership's inventory at this time, but we are constantly adding new dealers every day. Please try and find another year, series, or model that you would consider. You can also try back in a few days to see new inventory.

Why can I not find the model I want?

Yes, It may not be available at any dealership's inventory at this time, but we are constantly adding new dealers every day. Please try and find another year, series, or model that you would consider. You can also try back in a few days to see new inventory.

Why can I not find the year of the vehicle I want?

It may not be available at any dealership's inventory at this time, but we are constantly adding new dealers every day. Please try and find another year, series, or model that you would consider. You can also try back in a few days to see new inventory.

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You can contact us Monday - Saturday from 9:00 AM to 6:00 PM